Last updated: 07/02/26

At Petals & Pastry, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.petalsandpastry.in.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and delivery address

• Payment details (processed securely via third-party gateways)

Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited and time spent on our website

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates and support responses

• Improve our website, services, and customer experience

• Send promotional offers or updates (only if you opt in)

• Prevent fraud and ensure secure transactions

Payment Security

All payments on our website are processed through secure and trusted third-party payment gateways.
Petals & Pastry does not store or have access to your card or banking details.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Delivery partners to complete order fulfillment

• Payment gateways for transaction processing

• Legal authorities if required by law

All third parties are required to protect your information.

Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality

• Analyze traffic and user behavior

• Remember preferences for a better experience

You can disable cookies in your browser settings, but some website features may not function properly.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information

• Request correction or deletion of your data

• Opt out of promotional communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.
Petals & Pastry is not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: helppnp@gmail.com
📞 Phone: +91 8200523093
🌐 Website: www.petalsandpastry.in

Thank you for trusting Petals & Pastry.
Your privacy matters to us.